Let's face it, when you work with the public -- you see a ton of crap.  Sometimes it's good crap, sometimes bad, and sometimes, you think, "What the hell just happened?" All walks of life love coffee, it seems, or at least, they pretend to.  Don't fool yourself into thinking…

8 years...8 long years of working with customers and co-workers, most of whom I loved, some who I dreaded dealing with...  Working with the consumer public and co-workers in a confined space for so many hours a week, for so many years takes its toll on even the most patient…

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