I've been a little too angsty in my past posts (at least that's what my best friend tells me). For those who don't know me, you know it's not my style. In person, most of the time, I'm peppy, optimistic and supportive of others. Sometimes I am too passive, though,…
I've seen plenty of lists of things that annoy baristas on sites like Buzzfeed.com. Most of them consist of complicated orders. For me, I could care less how complicated your order is. Baristas are guilty of the most complicated of orders. It's all in how you order. It's also in…
I like my coffee without sugar and light with soy or almond milk. I like the taste to be strong, but I don't want it to slap me in the face. I want my job as a barista to be the same way. When I come into work, I am…
Let's face it, when you work with the public -- you see a ton of crap. Sometimes it's good crap, sometimes bad, and sometimes, you think, "What the hell just happened?" All walks of life love coffee, it seems, or at least, they pretend to. Don't fool yourself into thinking…
[caption id="attachment_431" align="alignleft" width="150"] KeepCalm-O-Matic.co.uk[/caption] I had a dream I almost got punched in the face by a rowdy male customer. I walked out of the coffee shop and wasn't looking back. I had quit. Believe it or not, I wouldn't put it past some of our customers, especially in…